Vitamin C Ferulic Serum

All prices are in U.S. dollars. Prices and offers are subject to change without notice. Please make sure your recipient’s address and phone number is correct. Shipments with incorrect addresses will be subject to shipment delays and a $10.00 surcharge plus the cost of original shipping. We hope you will be delighted with your orders. Unfortunately and without exception, we cannot accept any returns on items that have been used, essential oils, or any skincare products unless they arrived to you damaged. We will however, allow returns of items that have not been opened and are returned in their original packaging. Seals must remain intact. A restocking fee of 15% will be applied. In the event of damage, you must keep all original packaging, with mailing labels intact, and contact Happy Face Day Spa at 512-920-8889 or via email (click here) immediately to schedule a damaged goods pick up for an exchange for another product. Happy Face Day Spa will not be responsible for return shipping costs. You must inform us that you intend to return the item within 7 working days from the day after you receive your order. Please email (click here) with a description of why you are unhappy with your order. All refunds are credited to the original pay method. We do not give cash refunds. Products must be returned in their original packaging and with a copy of your order receipt. The products must be unused and still sealed. Send your package via an insured and prepaid method. Include your packing slip and please let us know the reason for the return. Shipping and handling fees are not refundable on returns.

Send all returns to:

Happy Face Day Spa

P.O. Box 92442

Austin, TX 78709

Domestic (within the US) Shipping Rates: Standard shipping prices: Standard gift certificate mailing takes 3 to 5 business days from the date your order is entered into our system. Standard gift items other than gift certificates or requirements to be mailed with a gift certificate may take 7-14 business days and will be shipped via UPS.

© 2013 - 2020 Happy Face Day Spa

*Cancellation requests received prior to shipment will be honored with full refund.

*Cancellation requests received after shipment require that the buyer refuse shipment. Upon receipt of goods, buyer will be refunded in full.

*Non-cancellation refunds will be honored only when product received is damaged or the wrong item is received. To cancel an order, change an order, or request a refund, please email: [email protected]

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